Privacy Policy
Our Privacy Policy outlines that New England Training & Assessment (NETA) is committed to ensuring that your privacy is protected.
When engaging with our site and registering for services, if you provide any information by which you can be identified, we assure you that this information will only be used in accordance with this Privacy Policy and the Australian Privacy Principles.
The provision of our training services does mean that we do need to collect names, contact details, and USI (Unique Student Identifier) numbers.
How we collect personal information
We collect contact information only via the website forms, your email communications, and if you give your details to us over the phone.
The information that we collect includes:
names
job titles
business names
contact information, including email address
home addresses
unique student identifier numbers.
When students successfully complete a course, the qualification is recorded against each student’s records.
Disclosure of personal information
NETA provides accredited courses through a registered training organisation (RTO). We work with different RTOs across the range of courses we offer. The personal information we collect from applicants to our courses is shared only with the relevant RTO, depending on the student’s training course.
NETA does not disclose any personal information collected to third parties unrelated to the provision of the specific course a student registers to attends. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are legally required to do so.
Use of personal information
We collect and use personal information for the following purposes:
to provide information, courses materials and training qualifications to students
to respond to your queries for advice and services
for internal record keeping including communications with the relevant RTO.
Controlling your personal information
Providing us with your personal information is necessary only if you are applying to attend one of our training courses.
You may request details of personal information that we hold about you in accordance with the provisions of the Australian Government Privacy Act 1988 (Cth).
Secure payments via our website
The payment system we use for our online ordering and payments is a global standard for secure financial transactions.
NETA cannot view or access your banking or payment information.
Links to other websites
Our website may contain links to other websites of interest or relevance to your training provision. Please note that we do not have any control over those websites. We are not responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy policy. You should exercise caution when accessing such websites and look at the privacy policy applicable to the website in question.
Complaints
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us setting out details of the breach.